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Landlord relations

Landlord Communication Support Netherlands

Renting in a foreign country does not end when you sign. The boiler fails in January, the deposit return goes quiet, the landlord announces an inspection with two days notice, and suddenly you are negotiating in a language you do not speak with rules you do not know. Most tenants simply give in. You should not have to.

We become your voice toward the landlord or the managing agent. We write and call in Dutch, we know what a landlord is obliged to fix and within what timeframe, and we keep every exchange documented. Firm where needed, always courteous, because you still have to live there.

A conversation between a tenant representative and a landlord at a rental property

Who this is for

  • Tenants whose repair requests are being ignored
  • Expats fighting for a deposit that should have been returned
  • Renters facing rent increases or charges they do not understand
  • Anyone who wants routine landlord contact handled professionally

What is included

Repairs and maintenance follow-up

We report defects correctly, cite the landlord’s legal maintenance duties and keep pressure on until the work is done.

Deposit recovery

Check-out inspection support, a documented handover file and structured follow-up so your deposit comes back in full and on time.

Rent and cost disputes

We assess rent increases and annual service cost settlements against the rules and object on your behalf when they do not add up.

Ongoing correspondence

Letters, emails and calls with the landlord or agency handled in Dutch, with you copied in plain English at every step.

How it works

  1. 01

    Explain the situation

    Send us the history: the contract, the messages, the photos. We assess where you stand.

  2. 02

    We take over contact

    From the next message onward, the landlord hears from us, in the right tone and with the right legal references.

  3. 03

    Resolution and record

    We push the issue to an outcome and hand you a documented file you can rely on later if needed.

For matters that genuinely belong in front of the rent tribunal or a court, we prepare your file and refer you to a specialized tenancy lawyer. You never pay us to do what a lawyer should do.

Frequently asked questions

My landlord will not register my rental defects. What now?

Defects should be reported in writing with photos and a reasonable deadline. We draft that notice for you in Dutch, and if the landlord stays silent we escalate along the route the law provides, step by documented step.

How long can a landlord hold my deposit after I move out?

A deposit should normally be settled within a few weeks of the final inspection, with any deductions itemized and justified. Vague deductions for normal wear and tear do not hold up, and we challenge them.

Can my landlord stop me from keeping a pet?

A blanket ban is not automatically enforceable; much depends on the contract, the type of home and the nuisance involved. Before you rehome anything or sign anything, let us read what your contract really says.

Stop dreading the landlord conversation

Forward us the last message you did not know how to answer. We will take it from there.

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Other services

Housing for Expats in the Netherlands